Something isn’t working? Open a request
Bug, feature request, or a question about a missing neighborhood — send it from the chat and the team will get back to you.
Our team works through an internal support system. Every request you open comes to us directly, and we reply to you via WhatsApp message and email. Common topics: a bug that prevents adding a property, a request for a new feature, a question why a certain neighborhood is not listed, an account that fails to verify the license.
Do it via AI
Reminder: the assistant really performs these actions — not just describes them.
Opened a request ✓
- 🎫 #NDL-1247
- 📌 Category: Bug
- 📍 Kiryat Haim — Neighborhood identification issue
The team will get back to you within 24 hours. In the meantime, if it’s urgent — you can skip the neighborhood field and leave it blank; the property will still be saved.
Tips & gotchas
Admin cannot see your conversations with the assistant. Only when you open a request (or ask “send this chat to support”) — it becomes visible.
Ready to start?
Open the app or talk to the assistant on WhatsApp.